The steps towards building a career for HR professionals began long time ago with trials to identify
• The domain in which HR professionals work
• The HR Code of Ethics
• An objective measure of technical competence
Moreover, there was an urgent need to identify parameters for the technical knowledge that HR professionals can rely on for certification, so that need arose to determine.
• What body of knowledge must personnel professionals know?
• Who defines that body of knowledge?
• How do you objectively measure it?
Initiatives have started since 1967 until HR professional societies and institutes came into existence to achieve the above purposes, among which is the Human Resources Certification Institute (HRCI), USA as a high caliber HR certification institute. To enhance the mission of the HR Profession, HRCI developed one of the most attractive international approaches to qualifying HR professionals through the PHR/SPHR Designation, which renders its holders as high caliber HR professionals who can effectively play major roles in the growth of their organizations.
Moreover, HRCI supervises and approves learning systems that help candidates sit for the PHR/SPHR Exam to qualify for the PHR/SPHR Designation to HR professionals worldwide. |
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| Global Consultants Role in Qualifying HR Professionals for PHR/SPHR Certification |
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| Global Consultants Co. W.L.L provides instruction for professionals willing to sit for the test via delivering the PHR/SPHR Certificate Review Course, utilizing the expertise of American and Arab Instructors who are professionals with long led experience in the HR domain, both in USA, Canada and the Middle East, particularly Kuwait. This unique mix makes it possible to render to our participants a combination of the International HR experience and that acquired within the local environment. |
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| 1. |
Basic Program Information |
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The following points constitute the framework of the PHR/SPHR Review Program |
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| Learning System Language |
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English |
| Review Course Language |
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English |
| Test Location |
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Kuwait and/ or the location specified by HRCI |
| No. of
Sessions |
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32 sessions held bi-weekly, each for 3 hours ( 6.00 p.m -9.00 p.m) |
| Venue |
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Fully Equipped Training Facility |
| Registration |
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For enquiry, registration & getting the registration form, please |
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Contact our training coordinators at 182 82 83, extensions 17, 18, 20 |
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Fax us at 22426532 |
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| 2. |
Value of PHR/SPHR Certification |
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On the corporate level: |
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As advisors to businesses, |
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Enhance the knowledge base and professional recognition of expertise acquired in the HR domain |
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More confidence in the competence of PHR/SPHR holders to serve HR departments in public and business organizations, as well as more effectiveness and efficiency of their staff, to realize their objectives |
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Keep updated with the ongoing developments in the HR profession through membership with the world's renowned HR educational and professional organization, which allows for more professional development |
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On the personal level: |
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Choosing to obtain your HR credentials is a career long commitment that demonstrates to your peers and your organization that you are driven to be successful in HR management. Earning your HR credentials can: |
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Help you meet the requirement of being PHR/SPHR certified placed by some businesses when recruiting HR cadres and set you apart from your peers when applying for new professional opportunities |
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Increase your professional confidence because you have validated that you possess the knowledge of and able to apply the core HR practices |
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Provide you with higher opportunities for career promotion in the HR positions, together with higher job packages |
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Result in greater respect from the organization in which you work. |
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| 3. |
Targeted Participants |
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The PHR/SPHR training program is of importance to various HR professionals including but not limited to: |
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Corporate home/global HR department managers |
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HR professionals willing to enhance their knowledge and upgrade their skills |
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Training managers, analysts and professionals |
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Compensation and rewards professionals |
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Workforce planners and recruitment professionals |
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Newly appointed employees in HR departments |
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Management professionals seeking to upgrade their skills for the HR domain |
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Holders of PHR willing to sit for the SPHR Exam |
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PHR/SPHR certified professionals willing to renew certification |
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| 4. |
PHR/SPHR Learning System |
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This course assists those who apply for PHR/SPHR Exam through six Content Areas.
Study shall be in English mixed with cases from the local culture so that the international HR practices can be combined with real cases encountered by participants in their day-to-day tasks. The following tables display some details about the said content areas. |
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Module |
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Topic |
I |
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Strategic Management |
II |
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Workforce Planning & Employment |
III |
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Human Resources Development |
IV |
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Total Rewards |
V |
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Employee & Labor Relations |
VI |
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Risk Management |
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| 5. |
Eligibility for Qualification against PHR/SPHR |
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| 5.1 |
Eligibility to Sit for the PHR/SPHR Exam |
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Qualification against PHR/SPHR requires: |
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Working for at least two years as an HR professional |
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Fresh graduates and students can initially register for the exam |
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| 5.2 |
Important for PHR/SPHR Exam Candidates |
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It is very important for PHR/SPHR exam candidates to know the following: |
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HRCI (the PHR/SPHR Certifying Body) does not endorse any specific study preparation method or course nor does it maintain information about them. In fact, HRCI strongly recommends that candidates use multiple reference materials when studying for the exams. |
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Noteworthy, the review material content of both PHR and SPHR Certificates is unified in all aspects except for the final exam qualifying for certification. |
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The PHR/SPHR exam tests the Examinee's HR knowledge gained both from HR reading and instruction as well as the professional experience gained from working as an HR professional. |
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Candidates should not only rely on the study materials provided by the instructor in the review course. Therefore, they should heavily read references recommended by instructors such as the PHR/SPHR Study Guides and Exam Guides, that provide different case study exam simulations. |
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Frequently log in to the HRCI website and other professional HR societies websites to look for HR issues and developments, which will intensify the candidate's ability to sit for the exam. |
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PHR and SPHR Assessment Exam |
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HRCI offers online assessment exams for the PHR and SPHR certifications. There are two versions for each of the exams. HRCI recommends candidates take one exam before beginning a study regimen to determine where to concentrate their efforts and a second before sitting for the actual exam to become familiar with the format of the test questions. The assessment exams were developed using actual retired test questions from previous exams. The assessment exams are the closest to the "real thing" on the market today, since it is the only assessment exam designed and developed by HRCI. |
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The assessment exam will: |
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Assess your HR knowledge and experience. |
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Expose you to the types of questions seen on the actual certification exam. |
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Indicate if you have the right experience and knowledge to take the PHR or SPHR exam. |
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Assess the results of your exam preparation strategies (if you purchase the “pre-“ and “post-test” package) |
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There are numerous PHR and SPHR “practice” exams available to candidates as part of packaged preparation materials and on the internet. The HRCI online assessment exams are the only ones developed by HRCI, using actual retired exam questions, for PHR and SPHR candidates. Use this assessment tool before registering for the exam to help you shape your study plan. If you purchase the two-exam “package”, we also recommend taking the second exam just before sitting for the actual exam to help you pace yourself to the rhythm of the actual exam. |
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To learn more about the assessment exam and cost, please visit the HRCI web site at |
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Candidates may register for either or both the PHR and/or the SPHR assessment exam. Each exam level has a different focus but covers the same body of knowledge. The PHR exam is more focused on the technical/operational aspects of HR whereas the SPHR exam is more focused on strategic HR and policy issues. While the actual exam consists of 225 questions, each assessment exam consists of 75 questions. However, the percentages reflected in the content outline for each functional area remains consistent for both the actual exam and the assessment exams. You may take either or both assessment exams, but we strongly recommend that all candidates become familiar with the ideal profile of a PHR and an SPHR candidate before selecting their assessment exam level. To help you decide, please review under the Eligibility Requirements. |
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| 5.3 |
How to Register for PHR/SPHR Exam |
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To obtain your preferred testing date, time and location, schedule an exam appointment as soon as you receive your Advanced Testing Technology (ATT) letter. |
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Exam appointments may be scheduled online or by phone. Online scheduling is encouraged because it is faster and more efficient. An e-mail address is required to schedule online. |
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When scheduling an appointment, the following information will be required: |
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Your name exactly as it is printed on the ATT letter and the unexpired, government-issued ID you will use to confirm your identity at the test center. |
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Your HRCI ID number as it is listed at the top of the ATT letter. |
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Your daytime phone number. |
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The name of the exam sponsor (HRCI). |
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The exam for which you are registered (PHR, SPHR or GPHR). |
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Candidates who schedule online will receive an e-mail confirming the exam appointment and their confirmation number. |
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| To schedule online, |
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Go to and click on “Schedule a Test.”
(Those scheduling an appointment within 48 hours of the end of the testing window must do so by phone only). |
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Please retain your confirmation number. This number differs from your HRCI ID number and is required to confirm, reschedule or cancel an appointment. |
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It is highly recommended that candidates confirm exam appointments within 48 hours of making them. Confirmations can be made online at www.prometric.com/hrci or by phone at (800) 467-9582 and by selecting the voice prompt to confirm an appointment. |
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Candidates who attempt to schedule an appointment less than 30 days before the end of the testing window cannot be guaranteed that a seat will be available and will risk forfeiting exam fees. |
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Candidates who cancel their exam appointments but do not request a refund will forfeit all fees. |
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Candidates deemed eligible to take the exam but who do not schedule an appointment and do not request a refund are considered no-show candidates and forfeit all fees. |
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| 5.4 |
PHR/SPHR Exam Structure & Format |
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According to HRCI, the following represents the PHR/SPHR Exam structure corresponding to the modules of the body of knowledge. |
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Functional Area |
PHR |
SPHR |
1 |
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Strategic Management |
12% |
29% |
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Workforce Planning & Employment |
26% |
17% |
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Human Resources Development |
17% |
17% |
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Total Rewards |
16% |
12% |
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Employee & Labor Relations |
22% |
18% |
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Risk Management |
7% |
7% |
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For more details about the exam structure, please refer to the HRCI website www.hrci.org and log in to see 2008 PHR/SPHR/GPHR Exam Handbook and to view PHR/SPHR Body of Knowledge, Appendix A -PHR/SPHR Test Specifications through the link
Home>Certification>Bodies of Knowledge>PHR/SPHR Body of Knowledge . |
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| 5.5 |
Other Important Facts about PHR/SPHR Exam |
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Testing Window |
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2008 Exam Schedule |
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Exam |
Testing Window Duration |
1st Testing Window |
2nd Testing Window |
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PHR/SPHR |
8 weeks |
May 01 - June 30, 2008 |
Dec. 1, 2008 - Jan. 31, 2009 |
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2008 Application Deadlines |
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Exam |
Window |
Reg. Deadline Date |
Late Deadline Date |
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May 01 - June 30, 2008 |
March 14, 2008 |
April 18, 2008 |
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PHR/SPHR |
Dec. 01, 2008 - January 31, 2009 |
Oct. 10, 2008 |
Nov. 14, 2008 |
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Candidates can reschedule exam appointments as often as they wish within their testing window. |
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Candidates can confirm appointments online at www.prometric.com/hrci (the appointment confirmation number will be required). If you lose your confirmation number, you can confirm your appointment by contacting your Regional Contact Center. |
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Candidates should verify their appointments as soon as possible, but no later than three days before the scheduled exam. |
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Exam testing windows, however, cannot be changed. |
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Test center seats fill up quickly, so be sure to reschedule as early as possible during the testing window. |
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International No-Show Candidates |
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Candidates who |
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do not appear for their scheduled exam appointment, |
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who arrive more than 15 minutes late for their appointment, |
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who appear with improper ID |
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who cancel their appointment later than 12:00 noon (Regional Contact Center time) five business days before the scheduled exam (without a documented personal or medical emergency) |
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Presenting Positive Proof Of Identity At International Test Centers |
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All identification documents must be in Latin characters. |
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Candidates testing outside of their country of citizenship must present a passport. |
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Candidates testing within their country of citizenship must present either a passport, driver’s license, national ID or military ID. |
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Candidates must have acceptable and unexpired photo identification to be admitted to a test center. |
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If a candidate’s primary ID does not have a photo and signature, a secondary (backup) ID that contains either a photo or signature (whichever is missing on primary) may be presented. |
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The name on the backup ID must exactly match the primary ID and the name in the scheduling system. |
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Candidates who arrive at the test center without the required identification will not be permitted to test and will forfeit all fees. |
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Exam Results |
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All candidates will receive immediate preliminary test results before they leave the test center. These results will indicate whether candidates have passed or failed the exam. |
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A scaled score of at least 500 is needed to pass |
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The maximum possible score is 700 |
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Official Exam Score Report |
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Candidates will receive their Score Reports within six weeks of the exam. |
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| 6. |
PHR/SPHR Exam Retake Policy |
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Exam Reschedules, Withdrawals and Refunds |
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Reschedules |
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There is no charge for rescheduling exam appointments but this must be done no later than 12:00 noon (Regional Contact Center time) five business days before the scheduled exam. |
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Candidates who do not reschedule exam appointments within that time frame and who do not appear to take the exam will be considered no-show candidates and will forfeit all fees. |
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Candidates attempting to reschedule their exam appointment less than 30 days before the end of the testing window cannot be guaranteed that a seat will be available. |
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To reschedule your appointment, contact Thomson Prometric at or your Regional Contact Center. |
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| Withdrawals |
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Candidates may withdraw from the exam by canceling their appointment on or before 12:00 noon (Regional Contact Center time), five business days before the exam appointment. |
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To cancel an exam, contact Thomson Prometric at www.prometric.com/hrci or your Regional Contact Center. |
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Withdrawing from an exam appointment does not automatically trigger a refund. Refund requests must be submitted in writing to PES on or before the last day of the testing window. Please see the refund policy and procedures below for more information. |
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| Refunds |
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Candidates who withdraw from the exam on or before the late application deadline will receive a full refund of their exam fees. |
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Application fees and other optional service fees are nonrefundable. |
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Candidates who withdraw from the exam after the late application deadline but no later than 12:00 noon (Regional Contact Center time) five business days before the exam appointment will receive a 50 percent refund of their exam fees. |
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Candidates who do not cancel their exam appointment within the specified time frame and/or do not appear for an exam appointment are considered no-show candidates and forfeit all fees. |
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Candidates who cannot take the exam due to a medical or personal emergency should refer to “Refunds for Medical or Personal Emergencies” in Section 03 of the PHR/SPHR exam handbook. |
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Candidates who do not schedule an exam appointment with Thomson Prometric and who do not request a refund on or before the last day of the testing window are considered no-show candidates and forfeit all fees. |
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Refund requests must be submitted in writing and mailed or faxed to PES on or before the last day of the testing window to:
PES
475 Riverside Drive, 6th floor
HRCI Testing Office (470)
New York, NY 10115 U.S.A.
(212) 367-4318 (fax) |
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Refund requests must include the following information: |
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Candidate’s full name as it appears on the application. |
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Home and e-mail addresses. |
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HRCI ID number (found in the ATT letter). |
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Test center location (if applicable). |
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Exam appointment date and time (if applicable). |
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Date and time the appointment was canceled (if applicable). |
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Candidates who did not schedule an exam appointment must include with their refund request a statement indicating that no exam appointment was scheduled with Thomson Prometric. |
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If the refund is to be made payable to an organization, please include the organization’s name and tax ID number. Refunds and overpayments are issued no later than five weeks after the close of the testing window. |
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| 7. |
Recertification |
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Why recertify? |
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Congratulations on becoming certified! When you became certified—whether it was last month, last year or three or more years ago—you demonstrated not only your support of the HR profession, but your personal commitment to excellence in the field. |
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Recertification demonstrates your continued dedication to stay up to date with the rapidly changing HR profession. |
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To retain the PHR, SPHR or GPHR designations, HRCI requires all certificants to recertify every three years by one of the following ways: |
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Accumulating 60 educational hours through continuing education, instruction, on-the-job experience, research and publishing, leadership activities, |
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Membership in a national or international professional organization such as the Society for Human Resource Management (SHRM), OR |
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Retaking the examination (“recertification by examination”). |
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For more information about how to recertify by retaking the exam, please log in to www.hrci.org , Recertification link, or to download the most recent version of the GPHR or PHR and SPHR Certification Handbook and Recertification Handbook. |
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The cost to recertify by documenting 60 credit hours of continuing education is $100. |
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The cost to recertify by retaking the exam is the same as for candidates attempting to certify. |
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To download a PDF version of the recertification application form, please |
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| 8. |
Additional Services Provided By Global Consultants Upon Participants’ Request |
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Based on our participants’ request, we provide additional services related to PHR/SPHR Certificate Review Course participants, e.g. registering for the exam and/or membership with Society for Human Resources Management (SHRM) after collecting the due fees from them. The following table represents HRCI credit Policy. The following data represent the Exam Fees relevant to the PHR/SPHR designation as stated by the HRCI. |
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The Exam Fees Schedule |
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PHR |
| SHRM member |
$75 |
$175 |
$250 |
$300 |
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KD. 22.5 |
KD. 52.5 |
KD. 75 |
KD. 90 |
| Nonmember |
$75 |
$225 |
$300 |
$350 |
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KD. 22.5 |
KD. 57.5 |
KD. 90 |
KD. 105 |
| Student/recent graduate** |
$75 |
$45 |
$120 |
$170 |
SPHR |
| SHRM member |
$75 |
$300 |
$375 |
$425 |
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KD. 22.5 |
KD. 90 |
KD. 112.5 |
KD. 127.5 |
| Nonmember |
$75 |
$350 |
$425 |
$475 |
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KD. 22.5 |
KD. 105 |
KD. 127.5 |
KD. 1 |
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A $50 (U.S.) late fee will be assessed on applications received after the regular deadline but on or before the late deadline. |
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Candidates who register to take the exam outside of the United States, U.S. territories or Canada will incur a U.S.$55 international test center fee. |
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Any changes to HRCI credit policy described above is only the responsibility of HRCI. |
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SHRM Membership |
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Participants willing to register themselves as members with SHRM are required to fill in the online membership form available at their website , and pay the annual membership fee for professional membership. Noteworthy, we can help our participants register themselves with SHRM.
The current membership fees $ 160 |
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Any changes to SHRM credit policy described above is only the responsibility of SHRM. |
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