| Global Consultants, W.L.L is one of the leading ISO consulting firms in Kuwait to provide top notch services in quality systems consulting including ISO standards and widely used quality systems. Our ISO consulting services include providing consultancy to help businesses of all size and industry become ISO certified companies. |
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| Why Do Companies Seek ISO Certification? |
| Getting ISO certified means that an organization or company |
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| 1. |
Develops the business by certification against international standards |
| 2. |
Meets local, regional, and international requirements of being ISO certified to qualify as vendors for service provision |
| 3. |
Reflects efficiency by improving customer satisfaction by means of quality assurance and quality control |
| 4. |
Realizes internal effectiveness by reducing errors, and resource waste as well as realizing continual improvement |
| 5. |
Accesses new markets, more contracts hence larger business and market shares |
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| What Are ISO Standards Consultancies Provided by Global Consultants in Kuwait? |
| As ISO consultants in Kuwait, we provide quality management system consultation services to qualify the management systems of different companies’ business activities within Kuwait against the requirements of ISO standards. Noteworthy, International Standardization Organization (ISO) developed 18,000 International Standards on a variety of fields and industries. Meanwhile the most highly ISO systems on demand by business entities can be highlighted and are in our ISO Consulting portfolio. They include without limitation the following standards. |
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| ISO Stabdard |
Scope of Implementation |
ISO
9001:2008 |
Quality Management System – QMS |
Managing the quality of business processes and activities |
ISO
14001:2004 |
Environmental management System
EMS |
Managing the environment and assessing business environmental impacts and aspects |
ISO/IE/C
17025:2005 |
Laboratory Accreditation System |
Managing the quality of testing and calibration activities in laboratories |
OHSAS
18001:2007 |
Occupational Health And Safety Assessment System - OHSAS |
Verifying the implementation of OHS standards and criteria in firms and work sites |
ISO/IE/C
20000:2005 |
Information Systems Management System - ISMS |
Verifying the good quality of IT services within companies |
ISO
22000:2005 |
Food Safety Management System -FSMS |
Verifying the safety of food products upon manufacturing and consumption |
ISO/IE/C
27001:2005 |
Information Security Management System |
Managing the security of information and guaranteeing business continuity in all cases |
ISO
31000:2009 |
Risk management System |
The efficient management of business and activity risks in companies |
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| Are There Quality Systems Other Than ISO Standards? |
| There are widely used quality systems that have not been developed by ISO, yet they are internationally recognized and are widely used by companies in Kuwait and all over the world. Examples of these standards include the following. |
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| HACCP |
Hazards Analysis & Critical Control Points |
| BRC |
British Retail Consortium |
| GMP |
Good Manufacturing Practice |
| SA 8000 |
Social Accountability |
| TQM |
Total Quality Management |
| ANSI |
American National Standards Institute Compliance |
| 6 σ |
Six Sigma |
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CE Marking |
| Country Compliance |
established by each country regulation |
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| The Quality System |
Scope of Implementation
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| HACCP |
Hazards Analysis & Critical Control Points |
Verifying the safety of food products upon manufacturing and consumption |
| BRC |
British Retail Consortium |
Assessing the retail vendors and the safety of products, packaging, storage & distribution processes |
| GMP |
Good Manufacturing Practice |
Outlining aspects of production and testing that can impact the quality of pharmaceutical ingredients, diagnostics, foods, pharmaceutical products, and medical devices. |
| SA 8000 |
Social Accountability |
A standard for decent working conditions |
| TQM |
Total Quality Management |
Reducing the errors produced during the manufacturing or service process, increase customer satisfaction, streamline supply chain management |
| ANSI |
American National Standards Institute Compliance |
Developing consensus standards for products, services, processes, systems, and personnel in the United States and ensuring that US products can be used all over the world |
| 6 σ |
Six Sigma |
Improving quality, focusing on improving quality by reducing the number of defects to 3.4 per million |
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CE Marking |
Certifies that a product has met EU consumer safety, health or environmental requirements. |
| Country Compliance |
established by each country regulation |
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| Why Use Global Consultants ISO Consulting Services |
| If you look for an ISO consultant, Global Consultants will your best partner to qualify against ISO and quality system requirements and become an ISO certified company, due to many our strengths that can be briefed as follows. |
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| 1. |
Global Consultants’ established experience and proven track record in providing ISO consultation for more than 10 years |
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| 2. |
Our ISO consultants are qualified with different educational backgrounds and are IRCA registered, who have provided ISO certification consultancies to major, medium size businesses in the Kuwait and the Middle East. They are also bilingual and can conduct ISO consultancy business in Arabic and English alike. |
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| 3. |
Our ISO and quality systems certification covers the Kuwaiti marketplace with clients that belong to different business sectors including |
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The Private Sector |
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The Governmental Sector |
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Non-for-Profit Organizations |
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| Global Consultants receives questions about ISO certification for quality management systems. The most frequently questions and answers thereto can be seen as follows. |
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| Are ISO Certificates Granted to Business Entities or Individual Professionals? |
| To business entities. |
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| What is the Overall Process to Qualify a Business against an ISO Standard? |
| ISO certification process goes through different phases including Preparation (Adequacy Assessment and training), Development (Documentation, Implementation and Internal Audit) and Certification (Certification Audit and Up-keep of Certification). The following diagram elaborates this process. |
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| What is the Validity of an ISO Certification? |
| Most ISO certifications are valid for Three Years. |
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| Does Global Consultants Provide ISO Training in Addition to ISO Consulting Services in Kuwait? |
| Yes, Global Consultants provides ISO training in Kuwait on quality standards. We provide accredited and non-accredited training course that cover the following levels: |
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| 1. |
Standards Foundation Courses |
| 2. |
Certified Internal Auditor Course |
| 3. |
Certified Auditor / Lead Auditor Course |
| 4. |
Standards Transitional Courses |
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| The above courses are customized for each standard separately, such as: |
| ISO
9001:2008 |
Quality Management System – QMS |
| ISO
14001:2004 |
Environmental management System -
EMS |
| ISO/IE/C 17025:2005 |
Laboratory Accreditation System |
| OHSAS
18001:2007 |
Occupational Health And Safety Assessment System - OHSAS |
| ISO/IE/C
20000:2005 |
Information Systems Management System - ISMS |
| ISO
22000:2005 |
Food Safety Management System - FSMS |
| ISO/IE/C
27001:2005 |
Information Security Management System |
| ISO
31000:2009 |
Risk management System |
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| What role Does the Consulting Firm Play to Help a Company Qualify against a Quality Standard In Kuwait? |
| As ISO consultants in Kuwait, Global Consultants plays a role of 6 phases to qualify businesses for ISO standards and quality systems: |
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| 1. |
Conducting gap analysis between actual system and standards requirements |
| 2. |
Train staff (awareness courses + internal audit courses) |
| 3. |
Assisting in documenting System Manual (Product File for CE Mark & GMP) |
| 4. |
Supervising system implementation and product validation |
| 5. |
Leading the internal audit activities |
| 6. |
Facilitate the certification audit |
| 7. |
Supervise system maintenance after certification (if required) |
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| How Long Would it Take to Certify a Company Management System against the Requirements of an ISO System? |
| The duration to certify any business entity against an ISO quality standard depends on the following parameters: |
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| 1. |
Company activities and how far they are diversified |
| 2. |
Size of activities and manpower |
| 3. |
Readiness of documented operational policies and procedures |
| 4. |
Number of sites and their locations |
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| In general, most entities take about 4 to 12 months to certify against quality systems. |
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| What after Certification? |
| An ISO certified company maintains the system as per the standard requirements, where it will be subject to periodic surveillance audits by the certification body. |
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| What is a Certification body? What Role Does it Play? |
The certification body is a Third Party that provides certifications for our clients against a certain ISO standard or quality system.
The certification body role is to assess the Client's system against a certain ISO standard o quality system requirements by certified and approved auditors. The strengths of any certification body rely on the following criteria. |
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| 1. |
Approved scope of standards |
| 2. |
Approved scope of industries |
| 3. |
Accreditation Body |
| 4. |
Number of certifications per annum |
| 5. |
Total number of certificates |
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| Can One Firm Provide both ISO Consultation Services and Certification? |
| No, as per ISO guidelines and accreditation Body regulations, an ISO consultant in Kuwait or anywhere else shall be independent from the certification body. |
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| What is an Accreditation body? What is their Role? |
| It is a Third Party independent from the client, consultant, and certification body. Accreditation refers to the formal recognition by a specialized body- “an accreditation body”- that a certification body is competent to carry out certification in specified business sectors, such as UKAS, ANAB, SAS, …etc. |
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| Which ISO Professional Certificates Can an Individual Obtain to Authenticate the Quality Experience? |
| To be able to go through ISO consultation, a quality professional needs to |
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Attend accredited professional training courses by a certification body through certified and approved trainers. |
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Pass an exam supervised by the certification body |
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Register on the International Register of Certified Auditors (IRCA) to be an internationally recognized quality systems auditor |
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